Hi
We recently had the NBN installed at home. The guy said it would be best to place it in our garage and use powerpoint plugs to connect through the house. I hadn't heard of this before but thought it sounded like a good idea. Unfortunately we now find our internet speeds slower than our previous cable connection. We did have speeds of 35mbps and 3mbps and now we have 23mbps and 3mbps. We cannot even get apps like Pinterest (or any other program) to load photos regularly and had to purchase extra data from Vodafone to surf the web on devices at home.
We have the NBN in the garage and the wi fi plugged into the lounge room and they both plug into one of those powerpoint plug things (I have no idea what they are called). The main computer plugs into the router via a cable. I have plugged a Netbook directly into the NBN box bypassing everything wi fi and the speeds are pretty much the same.
I called the NBN and queried them but they directed me to Telstra. I'm really at a loss where to go from here. Any help is appreciated