There is no outages listed for 3825.
http://tel.st/status
If you are trying to reach Telstra just make sure you are calling 1800 TFIBRE (1800 834 273) if it is a nbn connection so you can get through to the right area.
What type of nbn do you have? FTTN, FTTP, Fixed Wireless?
Have you tried restarting the modem?
http://tel.st/status
If you are trying to reach Telstra just make sure you are calling 1800 TFIBRE (1800 834 273) if it is a nbn connection so you can get through to the right area.
What type of nbn do you have? FTTN, FTTP, Fixed Wireless?
Have you tried restarting the modem?