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Internet keeps disconnecting

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Hi

About 2 months ago we signed up to a Telstra NBN bundle. Received and installed Telstra Gateway Max self install kit. Worked great.

Two days ago (23/8/16) we were connected to the NBN through FTTN.  Speed increased as expected going from ADSL2 to NBN 25/5. 

I have 2 desktop computers and my wife has 1.  All are Windows 7.

My internet connections worked fine but my wifes kept dropping out. Had to restart Gateway and computer to get connection again.

As of today (Thursday) all computers lose internet connection (ethernet and wifi).  The only way to get it back is to turn off Gateway modem and computers and restart.  This happens frequently during the day.

Settings on the Gateway modem and computers are the same as they were prior to being told we had been connected to the NBN.

 

Hope you can help

 


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