Hi Kirby,
With an NBN service there is another step you can try in troubleshooting speed issues:
- Connect your computer directly to the UNI-D port on the NTD and compare the speedtest results. If it has improved, the modem may need to be returned to factory defaults. If the speed issues continue then contact Tech Support, on 1800 TFIBRE (1800 834 273) Option 3, to investigate further.
Try this and see how you go.