Have you tried using an alternate telephone to determine if it is the phone or the modem that is the issue?
If you still need help with the telephone itself, the below contact information is for the company that will help with the phone handset itslef.
V-Tech Telecommunications Australia – 1300 369 193 for handset enquiries, warranty concerns or faults with the handset.
• V-Tech Operating Hours are: 8.30am-5pm Monday to Friday.
• Customers can email enquiries to: tcpsupport_au@vtech.com
- Shelly