Re: NBN - Landline not working
It tells me that 1registered and 3 unregistered just trying to pair it now.
View ArticleRe: NBN - Landline not working
I have gone into control panel for the modem and it says that in enabled with 1 registered and 3 unregistered, Ive tried pairing the phone, but still not working?
View ArticleRe: NBN - Landline not working
Ok, so there is certainly something going on and sounds like you might need to speak to NBN Assurance so they can make sure it is all good on their end and troubleshoot why it isn't working. They are...
View ArticleRe: NBN - Landline not working
Thank you. I've been ringing everyday but don't seem to be getting anywhere, they were working on it on Friday and were going to ring back in 10mins well still waiting!!!!!!
View ArticleRe: NBN - Landline not working
That isn't good.If you aren't having any luck with NBN Assurance, than I would suggest it might be worth lodging an officail complainthttp://telstra.com/complaints
View ArticleRe: FTTN connection 3 weeks and 2 appointments
My questions are : why 3 weeks delay for cutover and why 2 appointments. As stated I already have a Gateway Max in operation with my current ADSL 2+ bundle. Thank you for any answers to my questions.
View ArticleHome Address
When I try to enter my home address, it says pick one from the drop down box. Well my address is not in the drop down box. So that is it! I can't go any further in my quest to see what sort of NBN...
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Re: Home Address
Hey Zenonie you're going about that all the wrong way I'm afraid. You actually have to add/type your address into the box: Go to this link, scroll down the page and when you see the box as I've...
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Re: NBN in Park Orchards
Hi Ryan, you can actually check when NBN arrangements for your locality might be available through the official NBN location checker at the following link:...
View ArticleRe: NBN Faults
I have had 60 days in since december with no internet. 10 in middle was fine. New modems x 2. Telstra not pushing nbn to fix exchange. They fixed it remotely from my house oadt month and didn't...
View ArticleRe: Home Address
Hello Deanja and Zenonie, a certain part of Telstra must work in a room with walls 3 or 4 foot thick like their heads. I have been on the nbn since july 10 last year. But on that website they are still...
View ArticleRe: NBN Connection Question
Hi DEANJA The linked document was excellent for describing a fiber to the home connection. However, it still left me confused about fiber to the node connections. Maybe I missed the relevant sections,...
View ArticleRe: NBN - Landline not working
Thanks I already lodged online complaint but haven't been assigned complaints manager yet.Case manager told me today that my phone line needs to be provisioned and he call tomorrow.
View ArticleRe: NBN Connection Question
Hi, I have a Telstra FTTN service.There is nothing installed inside or outside your house.They will send you a modem, it's only a matter of plugging it in after your nbn has been connected, no need for...
View ArticleRe: Do i need a modem to work with NBN.
Just to clarify, if you have an ethernet cable connected. The Gateway Max can still be used by all the other devices in the house as a hub?
View ArticleRe: High Latency/Bad Routing to Singapore (Again)
Hi, There are currently a number of submarine cables that have been damaged. Routing around these damaged cables are the likely cause of the higher than normal and fluctuating ping results that you...
View ArticleNBN PSU battery backup
Is the battery backup shown in all the NBN Telstra literature a standard fitment item or an optional extra? Living in a cyclone prone area means that power interruptions are more likely than other...
View ArticleRe: NBN PSU battery backup
What type of NBN connection do you have as AFAIK Battery Backup is only for Fibre to the Premises connections. It is also tied into the UNI-V ports on the NTD. Telstra Generally Do not Use UNI-V ports...
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