Re: High Ping and Latency with every game
I'd try reinstalling your Ethernet adapter drivers, flushing your dns, and doing a Winsock and ip reset.
View ArticleRe: High Ping and Latency with every game
there were no drivers for the adaptors. was just a simple plug in and it works right away.The rest I have no idea how to do. Do not even know what the Winsock is. Also, that would be my mothers account...
View ArticleRe: NBN Upper Coomera
It was dropping out completely. At worst 12 times in half hour. This week only twice so far. Speed is hopeless. Cable was far superior. We pay the extra for fast speed which is a bit of a have.
View ArticleRe: NBN not working via modem
Hello Im not sure if this will help but at your NBN box in the garage it should have 4 different ports where a cable is connected to one of them in the NBN box and to the wall socket in your study, the...
View ArticleRe: NBN not working via modem
The problem is that the port in your study is a phone socket. As you have been switched across to FTTP, your old phone line has been disconnected and so the socket isn't connected to anything. What you...
View ArticleRe: NBN not working via modem
The port in the study is not a phone line port. It has been used for NBN for the past 3 years with another provider. NBN is working when connected directly from port to computer, nothing through the...
View ArticleRe: High Ping and Latency with every game
Apologies, I was referring to the drivers for the Ethernet adapter in the computer. If you're unsure to the rest of it, you can try Google, a local IT, or Telstra Platinum to help
View ArticleRe: NBN Upper Coomera
- I would suggest that you contact our Tech Support team on 1800 834 273 and request that they apply a stability profile to your service, if one hasn't already been added. If the problem continues...
View ArticleRe: NBN Upper Coomera
Thanks for your reply Shelly, however 3 times Telstra had NBN Co organised with an appointment and three times NBN Co cancelled. They are defintiely not the most customer service oriented...
View ArticleRe: NBN Upper Coomera
NBN Co require that we perform specific actions before they send a technician to investigate their network. In regards to an unstable network, this would be to make sure a stability profile is enabled...
View ArticleClik here to view.
Re: Strange NBN routing
Yeah agreed but not anyhting they will own up to unless there is a ground swell of complaints.Some websites come up straight away, others unresponsive.There does not seem to be a pattern to them either.
View ArticleRe: High Ping and Latency with every game
oh, i see. it goes over my motherboard and i do have the latest drivers installed. with the rest i have to see.
View ArticleRe: High Ping and Latency with every game
Reinstall the drivers anyway (get them directly from the manufacturers website) just in case
View ArticleRe: VPN Connection between NBN and Telstra Internet direct
PureVPN is reported to be good for NBN & Telstra. Yes there is a hit on speed, but I tolerate that to minimize tracking.
View ArticleTelstra disconnecting my service instead of who requested the disconnection
I received an email last night from one person from Dedicated Moves Team which was meant to be sent to someone called Ellie. The content was as belowThank you for contacting Telstra’s Dedicated Moves...
View ArticleRe: High Ping and Latency with every game
done. no difference.but, now its wobbling around 1 to 1.7mbps. have performed a test again with ookla and it was nearly the same as my mothers speed. so i guess i should maybe contact telstra to find...
View ArticleRe: High Ping and Latency with every game
Hi Metal, It is definitely a good idea that you contact our 24x7 Technical Support Team on 133933 for further assistance with this issue. Kind Regards
View ArticleRe: Slow NBN Speeds
I am also on NBN and have been having terribly slow speeds, worse than dial-up, and often my browser cannot get to the website due to connection loss. After speaking with Telstra Support twice, I am...
View ArticleNBN DNS issues
So for the last few days I've been having problems accessing some sites and other just being slow. So I checked at other times, restarted my modem (a Technicolor TG799vac) ...and nothing. After...
View Article