Re: Nbn speed
Hi JohnMelb It's certainly not great to see you are having issues with your NBN service. Your concerns need to raised with our 24x7 NBN Team who can be contacted by calling 1800834273 - IVR > 3...
View ArticleRe: Telstra NBN Speeds Inconsistant & Slow
HI AuPhantoms, It's disappointing to read your feedback regarding your recent experiences with us. In relation to the plan issue, if this has been incorrectly changed, you just need to ask our 24x7...
View ArticleClik here to view.
Re: Connecting handset wirelessly to my gateway modem
Hey Chels1, Welcome to Crowd Support This is an interesting one as there is not an extensive list of handset that have been tested on this NBN connection sorry I would recommend contacting my...
View ArticleClik here to view.
Re: Email problems
Hi CamW Welcome to Crowd Support Is your email account on the BigPond server or on the new Telstra Mail server. If you are unsure, you can check this...
View ArticleRe: My Telstra NBN service brings me back to ADSL-not 2 or 2+
Anyone from Telstra can provide update regarding the CVC upgrade at all? What speed I should expect?
View ArticleRe: Extremely high usage ?!
Hi Valvoline, I can appreciate the concern about the usage being incurred. YouTube access can cause an increase in usage, especially if you've recently changed to a faster connection type - the videos...
View ArticleRe: Telstra NBN modem- gets heated up and Telphone remains dead
Hi Bhuj, Your modem needs to be well ventilated. Make sure the that air can flow around the modem and that there is some space between both top and bottom. Be sure to place it on a hard surface and...
View ArticleTelstra Gateway Pro V7610
Hey Guys Does anyone know how to put the telstra gateway pro V7610 into bridge mode? I have a client that has NBN and needed the Analog lines for Fax and so Telstra DOT is obviously the only option....
View ArticleClik here to view.
Re: Several handsets on NBN
Hi , Thanks for the questions. 1. Can telephone handsets be connected to both green ports to operate in parallel? No, only the first green port is activated for use. 2. Can I connect our cordless phone...
View ArticleRe: Telstra Gateway Pro V7610
You can disable NAT on the Telstra Gateway Pro v7610 by going into the Advanced tab, selecting the Setup menu and then WAN Setup. From here you can set NAT Filtering to off.
View ArticleClik here to view.
Re: NBN congestion in Roxburgh Park
So it's 10th of october and no suprise that telstra still has not fixed there congestion issue! I am down to 4 mb/s. Now they say there is a fix happening on the 18th of october which nothing will...
View ArticleInternet access
Hi guys,i have a TG797nV3 and after a power outage the Eco light is red, Ethernet and wireless flashing green, WAN solid green b, Internet red and Eco solid red. All NBN lights green. I have reset...
View ArticleRe: NBN congestion in Roxburgh Park
Same here. There has been no improvement in terms of speeds in Roxburgh Park. Last night I did a speed test and it was 3.5Mbps at a 100/40 sync. After midnight it returned to 95/37Mbps.If this...
View ArticleRe: Telstra Gateway Pro V7610
no you cant, all you can do is set it to secured or open. But it does not bridge the connection
View ArticleRe: Telstra FTTN NBN Packet loss
G'day Bombster, I've taken a day off work to sit here and wait for the NBN tech to arrive sometime between 8-12 and no one has arrived. Needless to say I'm pretty peeved off. Is there anything you can...
View ArticleRe: Telstra FTTN NBN Packet loss
Well they arrived late. I decided to show them a live ping plot, and to my surprise the issue seems to have been fixed the moment they walked throught the door. Ran a 1 hour ping plot while they were...
View ArticleRe: Migrating to NBN and was sent a different modem
Thanks for the info.Well i got hooked up on the 7th. Was told I will get the correct modem at a later time due to stocking, wow. Also its funny my down speed is the same as ADSL and my up speed is now...
View ArticleRe: Newbie to NBN how to check download speed
Try CAT 6 cable, I think the cable supplied for between the NBN connection box and the router is only CAT 5
View ArticleRe: NBN congestion in Roxburgh Park
The improvement after my initial complaint was short lived. It provided better speeds for about a week then returned to the congested speeds that other above are complaining of: 10/11/2016...
View Article