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Re: Gateway Max unable to lease a DHCP address from Telstra

Hi CooperB, I have passed your feedback along regarding the Technicolor TG799 modem. In the interim, have you tried to set the Gateway Max into bridge mode and then connect a BYO router and your server...

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Re: Internet keeps dropping out

Hi Deviantts, Are all your devices connecting over WiFi? If you are using WiFi enabled devices to connect to your modem, I would suggest having a look at the following WiFi troubleshooting article,...

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New telstra email is a fail

This has been moved to Telstra and or Bigpond Email. Click the link above to view the post.

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NBN activation vs wiring connection dates

Hi, I received an email that gave me some details of dates for when NBN is connected to my home. Extract of the email below.  "Your appointment with a nbnTM techncian has been scheduled for Wednesday,...

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NBN connection fine for 2 weeks..Now slower than copper..

Upgraded to NBN wireless..Direct line of sight to tower...first 2 weeks were great..24/4.8 speeds.....last week..3.2/4.8 speeds...my old ADSL copper was faster..Rory

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Re: Fitzgibbon Chase - Switched from Smart Velocity to NBN Issues

Oh no! Sounds incredibly frustrating. I hope they can get it sorted!What a nightmare. Cool, glad to know u didnt get charged 300. I rang them today and started the process. My garage wiring setup looks...

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Re: Telstra 12250 DECT VOIP on NBN

My Telstra 12250 is now working on Telstra nbn.I was using my older modem which is the same model as my new modem. I was unaware there are build in setting on the modem for nbn or that I had to use the...

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Certain websites not working

Hello,Can anyone help me with this? http://forum.liberty.asn.au/ doesn't want to load/'can't be reached' I'm on NBN. Cheers.

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Re: Certain websites not working

  1    <1 ms    <1 ms    <1 ms  dsldevice.gateway [10.0.0.138]  2     *        *        *     Request timed out.  3    37 ms    37 ms    37 ms  144.130.213.209  4    37 ms    39 ms    40 ms...

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NBN upload speed (speed boost)

I really don't understand why Telstra doesn't put the upload speed on their website for any of their internet plans like any other good ISP out there?!?!?  I want to know for NBN what the upload speed...

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Re: NBN upload speed (speed boost)

50/20 and 100/40

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Re: NBN Slow

Our Tier 5 NBN connection has been on for about a week now and we would be one of the first connections in our area.  At night and on the weekends its lucky to get over 10mbs download with only one of...

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Not happy with NBN speed at night

Our Tier 5 NBN connection has been on for about a week now and we would be one of the first connections in our area.  At night and on the weekends its lucky to get over 10mbs download with only one of...

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Re: Certain websites not working

Also, I'd just like to add I have no issue accesing the site via Optus' 3G/4G mobile network. Cheers

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Re: NBN Slow

Hi LaurieB, I recommend contacting our NBN Assurance Team directly via 1800834273, Opt. 3 so we can investigate what's going on.

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Re: Installation NBN

Hi Blueybren,  Can you tell us what the problem or issues is that you're having when trying to connect to the NBN?

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Re: survey disconnecting nbn and adsl

Hi Bear2,  If your area now has NBN active, then it is likely that you are being contacted to advise that the ADSL will be switched off in future, and if you have not upgraded to the NBN by the time...

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Re: Not happy with NBN speed at night

The NBN suffers from the same problem as the networks it replaced. Exchange (or in this case POI) congestion. Depending on how much backhaul the NBN has in place to your Point of Interconnect, Telstra...

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email

I have been unable to send or receive email since Monday (22nd August) afternoon. My first call to Telstra said it would be fixed within 24 hours, my call yesterday said the technitians were working on...

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Re: email

Try logging in to the new webmail system here https://email.telstra.com

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