Thanks for replying Jupiter.
That's what I thought too. Especially since it's only FTTN, not FTTP. I am quite comfortable plugging things into sockets! I did not request the professional installation.....the Telstra guy I spoke to said I have to have it!
So this is what I am not undertanding - is connecting to FTTN as simple as plug and play, or is there more to it? I can't seem to find any answers so far.....