G'day Shelly,
A further update. Yesterday afternoon I had a call from an Australian NBN technical centre and a technician spoke to me - what I have been trying to get to all along. Yay!
I was pleased to hear that they are monitoring my connection and could see what it has been doing over the past frustrating weeks.They advised that they altered the stability profile (without sacrificng speed) on my system Friday afternoon which gels back to my observation that from about 5pm on Friday it was operating properly. They confirmed that from their monitoring it now seems stable. It stayed up all weekend as per my pervious note.
Based on what happened last time, we have agreed to not mark it as "Resolved" and will contined to monitor over the next couple of weeks.
It looks like we are indeed finally getting htis sorted. My only comment is that the process it took to get this far is a joke and really needs to be reviewed. It could have been much shorter and much more efficient with less "agro" if only the call centre colsultants listened and did not mindlessly follow scripts...
Here's hoping it stays stable from now on. I will update once I know.
Regards, Greg