Connected to the NBN (FTTN) on the 11th October with Speedboost. Initial Max. Line rate was 87down 37up and durring off peak times I was hitting those speeds.
At some point in the last 2-3 weeks my max line rate has dropped significantly and line attenuation has increased. Details from my Gatemay Max2 are:
DSL Uptime 26min 15sec
DSL Type VDSL2
DSL Mode Fast
Maximum Line rate 9.14 Mbps 47.29 Mbps
Line Rate 9.14 Mbps 44.72 Mbps
Data Transferred 77.45 MBytes 47.81 MBytes
Output Power 12.8 dBm 8.3 dBm
Line Attenuation 17.4, 37.4, 51.9,N/A,N/A dB 21.5, 42.9, 62.4 dB
Noise Margin 6.4 dB 7.2 dB
I rang telstra last night and was told it was a congestion issue. That is not correct. Congestion would affect my 'line rate' not my 'max. line rate'. A friend around the corner (on the same node) is still getting max 101down/ 44up
I have today had a licensed cabler run a new line (Cat6) from the lead-in to my wall socket to make sure it wasn't my internal cabling that was the issue. It made no difference.
How to I get this looked at because I know if I ring again they are going to try and palm it off as congestion again.
Reference to last nights conversation INT 1-965647251002
