Hi changa97
We'd recommend addressing this one with the DOT Technical Support team directly.
There's some information here: http://business.telstra.com.au/t5/DOT-Bundle-Help/ct-p/bundles_and_dot with details on contacting them, along with how to book a free one on one mentoring session to get a hand with this.
We don't have too many community members available who know about DOT to answer these sorry.
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Re: Call diverts
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