Happening to me everyday and getting worse. Forget ringing up, forget the trouble shooter, forget getting a new modem, forget all the resetting, this is about Telstra not buying enough bandwidth from NBN. Every one in the overseas call centers are just patting us down IMHO All you can do is reset your netwirk adaptor, just right click on the network access item in your tray(next to the clock) it will fix it untill it happens again. I was definitely better off with the ADSL but NBN has proved cheaper and has more things.
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