I have just been connected to the NBN (FTTN) on Wednesday 6th of April but the connection is very very slow. The connection speed on the modem show the download connection at 3Mpbs. I have rung Telstra and been told it is because my order is still finalising. When I go to the order status page the 'Add Bundle', 'Connect Internet', and 'Connect TelstraAir' are all showing as delyaed.
Any idea how long this procvess normally takes? I have neighboors that did not have this issue when they connected, once the NBN tech had done his work they were connecting at much faster speeds.
The order number is 1-739415552543
Thanks