Finally got nbn wireless fixed installed. Needless to say that of course it doesn't work. Tried ringing support. Transferred 4 times and finally hung up on. Somehow despite ringing the support number supplied in Telstra's own literature I was always in the wrong area. It is obvious to me that the strategy of the service department was to fob you off asap. Completely unhelpful, and deliberately obstructionist.
I still don't have the product I am paying for and I still can't get any care factor from support in trying to resolve the issue.
Disgusting service!
I still don't have the product I am paying for and I still can't get any care factor from support in trying to resolve the issue.
Disgusting service!